Why Retail Professionals Choose FormKoala
Built specifically for the unique needs of the retail industry
Multi-Store Management
Standardize operations across all retail locations
Mobile-First Design
Complete forms on tablets and smartphones in-store
Customer Insights
Gather and analyze customer feedback efficiently
Loss Prevention
Track incidents and maintain security protocols
Key Features for Retail
Store audit checklists
Inventory count forms
Customer satisfaction surveys
Employee onboarding forms
Incident report tracking
Merchandising compliance
Opening/closing procedures
Product return processing
Mystery shopper evaluations
Promotional compliance checks
How Retail Teams Use FormKoala
Store Audits
Conduct comprehensive store evaluations covering cleanliness, merchandising, staff performance, and compliance standards.
Inventory Management
Streamline cycle counts and inventory audits with barcode scanning and automatic discrepancy reporting.
Customer Experience
Capture customer feedback at point of sale or through follow-up surveys to improve service quality.
Employee Training
Track training completion, certifications, and performance evaluations for all staff members across locations.
"FormKoala helped us standardize operations across 50 stores. Our audit completion rate is up 90% and we catch issues before they impact customers."
Lisa ThompsonRegional Operations Manager at